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Your daily email operations playbook

Send, receive, route, and monitor AI-powered email — all from one place. Follow these patterns to keep your agents productive and your sender reputation healthy.

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How Unsendbox fits your workflow

Your team keeps using Gmail or Outlook. Your AI agents get their own addresses with full audit trails. Everyone stays in sync through mirror rules.

One control plane for all email
Create sender identities, set routing rules, and monitor delivery — without switching between providers.
Each agent gets its own address
support-bot@, outreach@, alerts@ — scoped permissions and audit trails per workload, not a shared inbox.
Humans see everything
Mirror rules copy AI-sent and AI-received email to your team inbox. Nothing happens in the dark.

1) Verify delivery before going live

Always send a test email to yourself first. One minute now saves hours of debugging later.

  1. 01Open Dashboard → Inbox and click Compose.
  2. 02Pick your verified sender address and send to a recipient you control.
  3. 03Confirm the email lands in their inbox, not spam.
  4. 04Check activity logs for delivery status. If blocked, Deliverability shows exactly what to fix.

2) Receive and reply

Inbound email appears in your Unsendbox inbox with full thread context — subject, references, and history.

  1. 01Monitor inbound messages in Dashboard → Inbox.
  2. 02Reply or forward directly from Unsendbox to keep thread continuity intact.
  3. 03Set up mirror rules to copy inbound email to a human mailbox when review is needed.
  4. 04Use one address per agent or workflow so routing stays predictable.

3) Protect your domain with address rules

AI agents should never send from shared personal addresses. Dedicated addresses keep blast radius small.

  1. 01Create separate addresses per agent: support-bot@, outreach@, notifications@.
  2. 02Never share AI addresses with human team members.
  3. 03Enable suppression to auto-block addresses that bounce or trigger complaints.
  4. 04Review bounce/complaint signals weekly and pause problem senders early.

4) Route email with mirror rules

Automatically copy email to the right inbox without manual forwarding. Set it once, verify once.

  1. 01Open Mirror Rules and define where inbound and outbound copies go.
  2. 02Start broad: domain-level defaults. Then narrow: per-address overrides.
  3. 03Test each rule with a single message before enabling at scale.
  4. 04Check activity logs after every rule change to confirm routing.

5) Monitor sender reputation

A healthy sender reputation means emails land in inbox, not spam. Watch these numbers weekly.

  1. 01Open Deliverability to check SPF, DKIM, and DMARC status across all domains.
  2. 02Review warm-up budget limits — Unsendbox ramps sending volume automatically over 4 weeks.
  3. 03Pause any address where hard bounces or complaints spike.
  4. 04Re-verify DNS records after any domain or provider change.